Company Policies

Shipping

For special requests, kindly 'Add a Note' in the shopping cart before checking out.

Delivery Charge is fixed at $6.90 for items purchased in the same shipping group.

Free Delivery Service for purchases above $80.00 (except during promotions).

A service charge of $6.90 (Cash on Delivery) applies for any re-delivery required.

Delivery Service Terms & Conditions:
Professional delivery by All Big’s refrigerated trucks.
Items are generally delivered within 2 to 5 working days, unless requested otherwise.

All Big Delivery

 

Store Pickup

Kindly bring along your confirmation email (print out / on phone) when you come to collect your order.

Self-Collection Hours:

  • (Mon-Fri) 9am - 4pm
  • (Sat) 9am - 1pm
  • (Closed on Sundays and Public Holidays)

If you are coming from, Yishun MRT Station (approx. 20mins): Bus 169 (Alight at Opposite Sunshine Bakery) Woodland Bus Interchange (approx. 20mins): Bus 169 (Alight at Sunshine Bakery)

 

Refund/Exchange

Refunds and exchanges of delivered items will not be entertained unless at the point of receiving, the items are:

  • opened/used
  • damaged
  • expired